Warranty Claim Form

Warranty Claim Form

In order for Hi5 Furniture to process your warranty claim, please send the following:
  1. E-mail your PO Number and digital photographs of the product to: dawn@hi5furniture.com
  2. E-mail a statement with the model code, exact quantities of the product that is defective and what appears to have happened to : dawn@hi5furniture.com
  3. If repairs or touch-ups are approved by Hi5 Furniture, please e-mail the detailed estimate that explains what is being done to the product.
  4. The invoice must be paid in full in order to process a Warranty claim.
Please mark all e-mails with your contact information and the Hi5 sales order number. Thank you.Download PDF

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  • ( e.g. mike@hotmail.com, sales@yourcompany.com, sara@gmail.com )
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Lead Times

    6 - 8 WEEKS TO SHIP

  • Credenzas, Lecterns, AV cabinets, Customs, Tables with VDL laminate, Solid Wood Tops and Back Painted Glass Tops are 8 week lead time
  • SHIPMENTS SCHEDULED IN JULY, DECEMBER & JANUARY SHOULD PLAN FOR ADDITIONAL WEEK OF LEAD TIME