Warranty Claim Form

Warranty Claim Form

In order for Hi5 Furniture to process your warranty claim, please send the following:
  1. E-mail your PO Number and digital photographs of the product to: dawn@hi5furniture.com
  2. E-mail a statement with the model code, exact quantities of the product that is defective and what appears to have happened to : dawn@hi5furniture.com
  3. If repairs or touch-ups are approved by Hi5 Furniture, please e-mail the detailed estimate that explains what is being done to the product.
  4. The invoice must be paid in full in order to process a Warranty claim.
Please mark all e-mails with your contact information and the Hi5 sales order number. Thank you.Download PDF

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  • Email all order status or tracking questions to Sales@Hi5Furniture.com